Privacy Policy

Wellness Coaching and Healing (“us”, “we”, or “our”) operates the Wellness Coaching and Healing website (the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://wellnesscoachingandhealing.com.au

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to our contact details, date of birth, gender, health-related information and communication records. We collect most of this information directly from you on or before your initial session, and sometimes during the coaching process.  We only collect information that is needed for a specific purpose.

If you provide your personal information to us, we will give you the choice to unsubscribe from any email service that delivers further information about special offers, promotions, and changes to our products and services.  If you indicate that you do not wish to receive these, we will not contact you further for these purposes.  Please allow 14 days for your request to be processed.

Your access to the information we keep about you

You can email us at any time on office@wellnesscoachingandhealing.com.au if at any time you want to:

• know exactly what personal information we hold about you (your file will usually be made available to you within 30 days of receipt of your request), or
• change personal information that is inaccurate or out of date, or
• have your personal information deleted (and we will take all reasonable steps to delete it unless we need to keep it for legal reasons (i.e. to avoid breaching the Public Records Act 1973))

Please note that any access to the information is subject to identity validation.

Log Data

We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We will only disclose your personal information to a third party when we have your consent to do so, or otherwise:

• required by law; or
• to protect the rights, property or personal safety of another of our customers, one of our staff or any member of the public; or if
• if the assets and operations of the business are transferred to another party as a going concern.

Our Storage and security of your personal information

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Wellness Coaching and Healing will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date.

We respect the confidentiality of any personal information. We take reasonable steps to protect your personal information against misuse, interference, and loss, and from unauthorized access, modification, or disclosure. These steps include:

• storing a hard copy in an electronic form,
• only accessing personal information on a need-to-know basis and by authorized personnel,
• monitoring system access which can only be accessed by authenticated credentials,
• regularly updating and auditing our storage and data security systems.

When no longer required, we destroy or archive personal information in a secure manner.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena.

Problems or Questions

If Wellness Coaching and Healing becomes aware of any ongoing concerns or problems concerning our practices, we will take these issues seriously and work to address these concerns.

If you have any further queries relating to this Policy, or you have a problem or complaint, please contact us.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us.